Quality and Governance

We believe firmly in the cycle of continuous improvement. Our approach to work largely centres around improvement methodology including PDSA. (Plan, Do, Study, Act)

We expect all of our employees to deliver the highest standards of treatment, care, and intervention. This is supported by a culture of being open and transparent, and delivering evidenced-based practice for continuous learning and improvement. We aspire to be a viewed as centre of excellence for good practice by other health and social care organisations, and set a benchmark for safety, quality, compliance and governance.

We will ensure that our services are comprehensively regulated and monitored through a process of internal and external audit, action planning and exceeding mandatory statutory compliance standards. We will measure our success by providing objective, quantitative and auditable data that measures outcomes.

We aspire to being open, learning from any incidents which may occur, offering speedy resolution and effectively managing all risk. We do this via our incident reporting process, complaints process, risk register and risk assessment process. We regularly as part of our governance process the success of embedded actions from previous lessons learnt to ensure we follow a cycle of continuous improvement.

Our approach to governance brings together corporate responsibility, clinical excellence, information security, health and safety and risk management. At all times, we are working towards increasing efficiency, effectiveness and the overall quality of our services.

MODERN SLAVERY AND HUMAN TRAFFICKING STATEMENT

Select Support Partnerships have published this statement in compliance with section 54 of the Modern Slavery Act 2015 (‘the Act’).

We are fully supportive of all measures taken by the UK Government to eradicate slavery and human trafficking.

We carry out risk assessments on an ongoing basis of both existing suppliers and partners to identify those for whom it may be necessary to carry out due diligence procedures to ensure that such partners and suppliers have also taken appropriate action to comply with their obligations under the Act.

If required, our due diligence will consist of making enquiries of any partner and/or supplier in respect of matters covered by the Act and where appropriate seeking a signed confirmation of compliance with the Act.

Respecting human rights of those whom we work with as a partner or supplier is ultimately the responsibility of themselves.

We are committed to the training and development of all staff to understand the meaning of slavery and human trafficking so that they are alert to identify possible abuse within the Company and externally.

Staff are informed and trained on how to report on possible abuse through the Company’s whistleblowing and safeguarding procedures.

Our robust recruitment processes include scrutiny to ensure that new staff joining Select Support Partnerships are not themselves under any form of duress equivalent to slavery or subject to any form of human trafficking.

We are committed to treating all staff fairly and in accordance with the law, including payment which is at least equal to the National Living Wage at any time. We promise a safe working environment for all staff. We will not condone any form of harassment, bullying, discrimination or unequal treatment. We will ensure that all staff are made aware of the opportunity during their employment with the Company to come forward and seek advice and support on a confidential basis if they become the subject of abuse under the Act.

We will assess on an annual basis, the effectiveness of the measures we have taken to comply with the Act. Where any measure taken is assessed as not effective, we will take remedial action.

Our Board, Directors of Operations and HR Manager are jointly responsible for ensuring Select Support Partnerships compliance with the Act.

This statement was published and reviewed on 6th March 2024

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